Thou shalt not forget my manners

Summer brought with it it the usual soul destroying call center job, helping the upper classes who had forgotten their online passwords and how to exercise common sense.

"So thats R for Romeo, S for Sugar and T for Tyrannosaurus Rex"

"Ok Sir, I just need to ask you to confirm your Mothers maiden name for security before I can reset your password online for you"
"Yes certainly, its Roberts"
"Im afraid thats not what you've entered online"
"Well I suggest you look again, her maiden name is most defiantly Roberts, What have I entered online?"
"Sooty, Sir"
"For goodness sake that is ridiculous, I certainly did not, thats my cats name, why would I have entered that?"
"With all due respect Sir I wasn't the one that entered it and even If I had how would I know your cats name?"

The richer you get the thicker you become apparently.